Privacy Policy

The controller and its contact information
The controller of personal data processing is Serverette OÜ Legal address: Tallinn Raekoja plats 8 Tallinn Harjumaa 10146. Serverette OÜ will be pointed out as Dharma Yoga Residence in the Privacy Policy.

The Dharma Yoga Residences contract information on issues related to personal data processing: info@datuspecialisti.lv. By using this contact information or by turning to the Serverette OÜ legal / office address, you can ask a question regarding the processing of personal data. A request concerning the execution of rights may be submitted in accordance with the order set out here.

Scope of the document
Personal data is any information relating to an identified or identifiable natural person - the Dharma Yoga residence client, cooperation partner or their employees, job candidates name, surname, identity number, residence address, personal phone number, personal e-mail, occupation, income amount received and planned services, billing information, phone, electronic communication’s information and other information that is related to a natural person.

The Privacy Policy is applicable to provide privacy and personal data protection, in relation to:

natural persons - clients, guests and other recipients of services (including potential, past and present), as well as third parties in the context of provision of services to a natural person (client, user) to receive or transfer to the Dharma Yoga Residence any information (including, contacts, payers, etc.);
the Dharma Yoga residence office and hotel visitors, including in respect of whom surveillance is carried out;
the Dharma Yoga residence maintained internet website visitors (hereinafter referred to as the "Clients").
The Dharma Yoga Residence cares for the Clients' personal data privacy and protection, complies with the Clients' right to lawfulness of the personal data processing in accordance with applicable legislation - laws of the Republic of Estonia and subordinate legislation, the European Parliament and Council Regulation 2016/679 of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data (Regulation) and other applicable laws in the field of privacy and data processing.

The Privacy Policy is applicable to the processing of data, regardless of the form and / or environment where the Client provides personal data (the Dharma Yoga Residence website on the internet, in paper format or electronically) and in which of the company's systems or on paper they are processed.

Purposes of personal data processing
The Dharma Yoga Residence processes personal data for the following purposes:

Provision of services:
- identification of a client;
- preparation and conclusion of an agreement;
- provision / maintenance of services;
- improving of services and development of new services;
- advertising of services and distribution or commercial purposes;
- client service;
- consideration and processing of objections / claims;
- retention of clients, loyalty lifting, satisfaction measurements;
- administration of payments;
- collection and recovery of debts;
- website maintenance and improvement of operation.

For business planning and analytics:
- statistics and business analysis;
- planning and accounting;
- performance measuring;
- data quality assurance;
- research of market and public opinion;
- reports preparation;
- clients’ opinion polling
- in the framework of risk management activities.

Provision of information to state administration authorities and operational emergency operators in cases and amount stated by regulatory enactments.
In the framework of video surveillance of the Dharma Yoga Residence property and safety of individuals, with the purpose of protecting the Dharma Yoga Residence and third-party’s property, located in the Hotels’ (office’s) premises and on the territory, to ensure individual’s safety, prevent possible violations of the law, fix a fact of criminal offence, as well as to monitor the Hotel service process and quality. In the framework of video surveillance, the data is stored up to 5 days. After this deadline the Dharma Yoga Residence ensures complete automatic deletion of data, if the data has not been previously claimed or criminal offences or other breaches of security were not detected. If the data was previously requested from competent national or local authorities or security breaches were detected, the data is stored as needed.
For other specific purposes, about which the Client is informed when the relevant data is given to the Dharma Yoga residence
Legal basis for personal data protection
The Dharma Yoga Residence processes personal data of Clients, based on the following legal grounds:

conclusion and enforcement of a contract - in order to conclude the contract after the Client’s application and ensure its implementation;
execution of regulatory enactments - to meet the Dharma Yoga Residence obligation related to the binding external regulatory enactments;
in accordance with the Client’s - data subject’s consent;
in legitimate (legal) interests - in order to realize existing obligations between the MOGOTEL and the Client or the contract entered into, or the Dharma Yoga Residence legitimate (legal) interests, arising from the law.
The Dharma Yoga Residences legal (legitimate) interests are:

to carry out commercial activities;
to verify the Client’s identity before entering into a contract;
to ensure execution of contractual obligations;
to prevent unwarranted financial risks of its commercial activities;
to keep the Clients’ forms and applications for provision of services, other forms and applications, notes about them, including which were oral, made by calling, e-mail, website etc;
to analyze the Dharma Yoga Residence website, application performance, to develop and implement their improvements;
to take action related to retention of Clients;
to segment the clients’ database for provision of more efficient services;
to design and develop services;
to advertise its services, by sending commercial information;
to send other messages about the process of the contract’s execution and performance of the contract’s significant events, as well as to perform clients’ polling related to services and the usage experience;
to prevent fraud;
to ensure corporate management, financial and business records and analytics;
to ensure effective corporate management processes;
efficiency of service provision;
to provide and improve service quality;
to administer payments;
to administer late payments;
to turn to public administration and operations offices and courts to protect the legal interests;
to inform the public about its activities.
Personal data processing
The Dharma Yoga Residence processes the Client’s data using possibilities of modern technologies, taking into account existing privacy risks and to Dharma Yoga Residence reasonably available organizational, financial and technical resources.

The Dharma Yoga Residence, in respect to the Client, can take automated decisions. About such Dharma Yoga Residence activities, the Client shall be informed individually in accordance with laws and regulations. The Client may object to automated decision-making in accordance with the law, however, recognizing that in some cases it may restrict the Client’s right to use the Client’s separate potentially available options (for example, to receive commercial offers).

To ensure qualitative and operative enforcement of contractual obligations, concluded with the Client, the Dharma Yoga Residence may empower its cooperation partners to carry out a separate delivery or services provision activities, such as individual work contracts, catering services, sending invoices and the like. If, while performing the tasks, the Dharma Yoga Residence cooperation partners process Client’s personal data, available to the Dharma Yoga Residence , the relevant partners a Dharma Yoga Residence re regarded as the Dharma Yoga Residence data processing controllers, and the Dharma Yoga Residence has the right to forward to the Dharma Yoga Residence cooperation partners the Client’s personal data that is necessary for carrying out the activity in the amount necessary for performing the operations.

The Dharma Yoga Residence cooperation partners (having the personal data controller’s status) will provide processing of personal data and the protection requirements under the Dharma Yoga Residence requirements and laws, and will not use personal data for purposes other than execution of contractual obligations, concluded with the Client, on behalf of the Dharma Yoga Residence

Personal data protection
The Dharma Yoga Residence protects the Client’s data, by using modern technology options, taking into account the existing privacy risks and to MOGOTEL reasonably available organizational, financial and technical resources, including the use of the following safety measures:

Where possible, use data anonymously;
Firewalls;
Intrusion protection and detection programs;
Other protective measures in accordance with current technology development.
Categories of personal data recipients
The Dharma Yoga Residence does not disclose to third parties the Client’s personal data or provision of any services and information, obtained during the period of validity of the contract, except:

if the data has to be transferred to a third party within the framework of the concluded contract, in order to perform a necessary or statutory delegated function (for example, within the framework of bank payments);
in accordance with the Client’s clear and explicit consent;
persons envisaged by external regulatory enactments according to their reasoned request, and procedure and volume stated by the external regulatory enactments;
in certain cases stated in external regulatory enactments, as well as for protection of the MOGOTEL’s legitimate interests, such as turning to court or other state institutions against a person who has violated the Dharma Yoga Residence’s legitimate interests.
Access to personal data by subjects of third countries

The Dharma Yoga Residentses’s personal data can not be accessed by existing third country (i.e. countries outside the European Union and European Economic Area) developers or service providers (within the meaning of Regulation - dispatch to third countries) as if having the data controller’s (operator’s) status.

Personal data retention period
The Dharma Yoga Residence stores and processes the Client’s personal data while at least one of the following criteria is present:

only as long as the contract, concluded with the Client, is valid;
while according to the external regulatory enactments, the Dharma Yoga Residence or the Client may realize their legitimate interests (for example, submit an objection or initiate or bring a claim to the court);
until one of the parties has a legal obligation to keep the data;
while the Client’s consent is valid for the relative person’s data processing, if there is no other legitimate basis for data processing.
When the above conditions are terminated, the Client’s personal data is deleted.

Access to personal data and other Client’s rights
The Client is entitled to receive information, stated by the regulatory enactments, relating to the Client’s data processing, making sure of the data accuracy and ability to correct them.

The Client, in accordance with the regulatory enactments, also has the right to request access from the Dharma Yoga Residence to the personal data, as well as request the Dharma Yoga Residence to make data supplementation, correction or deletion, or treatment limitation with respect to the Client, or rights to object to the processing (including processing of personal data carried out on the basis of the Dharma Yoga Residence legitimate (legal) interests), as well as the right to data portability. This right is enforceable in so far as data processing is not apparent from the Dharma Yoga Residence obligations that are imposed by applicable laws and regulations, and which are made in the public interest.

The Client may submit a request for the rights:

in written form in person at the Dharma Yoga Residence Hotels/ office, presenting a personal identification document;
while according to the external regulatory enactments, the Dharma Yoga Residence or the Client may realize their legitimate interests (for example, submit an objection or initiate or bring a claim to the court);
as an electronic mail, by signing with a secure electronic signature;
Upon receipt of the Client's request for the rights, the Dharma Yoga Residence verifies the Client's identity, examines the request and executes it in accordance with the regulatory enactments.

The Dharma Yoga Residence response to the Client shall be sent by mail to his indicated contact address by registered post, as far as possible taking into account the Client's indicated type of receiving replies.

The Dharma Yoga Residence provides that data processing and protection requirements are met in accordance with the regulatory enactments and, in case of the Client’s complaints, takes useful steps to resolve the objection complaint. However, if this fails, the Client has the right to apply to the supervisory authority - the Data State Inspectorate.

The Client's consent to data processing and the right to withdraw
The Client can give consent to processing of personal data, for which the legal basis is the consent, on the Dharma Yoga Residence web pages or in person at the Dharma Yoga Resicence hotel.

The data subject has the right at any time to withdraw the consent given for data processing in the same manner, in which it is given, or by sending an appropriate notification to: info@mogotel.com, and in this case the future processing of data, based on the previously given consent for the concrete purpose, will no longer be carried out.

The withdrawal of consent does not affect data processing, carried out at the time the Client’s consent was valid.

By withdrawing the consent, data processing cannot be stopped, which is carried out based on other legal grounds.

When applying for a job you wish the submitted applications with curriculum vitae to be stored, please, when submitting the application, select: "I agree that my application and curriculum vitae is saved at SIA "Dharma Yoga Residence”, and it can be used for future selection of other vacancies at SIA" Dharma Yoga Residence“

Communication with the Client
The Dharma Yoga Residence is in contact with the Client by using the Client’s contact details (phone number, e-mail address, postal address)

A communication regarding contractual obligations is performed by the Dharma Yoga residence on the basis of concluded contract (such as job execution time matching, information about invoices, changes of services, etc.).

Commercial statements
The communication on commercial statements about the Dharma Yoga Residence and / or third-party’s services, and provision of statements, unrelated to other direct contracted services (for example, client surveys), the MOGOTEL carries out in accordance with external regulatory enactments or in accordance with the Client's consent.

The communication, including about commercial statements, can be performend by the Dharma Yoga Residence by using automatic dialing equipment.

The Client’s consent to the Dharma Yoga Residence and / or its cooperation partners' reception of commercial statements can be given to the Dharma Yoga Residence and on other websites (such as in the forms for subscribing to updates) or by submitting a separate document.

The consent, given by the Client, to receive commercial statements shall be valid until its withdrawal (even after termination of the contract). The Client may at any time withdraw from receiving further commercial statements in one of the following ways:

by sending an e-mail to the electronic address: info@yogaresidence.eu;
in person at the Dharma Yoga Residence office/ Hotel;
using an automated option to withdraw from future notifications of commercial statements, by clicking the withdrawal indications at the end of the commercial statement (e-mail).
The Dharma Yoga Residence stops sending commercial statements as soon as the Client’s consent for withdrawal request regarding the commercial statements is processed.